NTES provides extensive IT solutions in response to the complex myriad of rapidly changing demands and requirements of SMEs, Hotels, Schools and Large Corporations.
At a glance, NTES administers:
IT Support, IT Project Management and Hardware and Software Sales and Solutions.
Rely Network Support Packages
Every business has a reliance on IT, however, the in-house management of an IT infrastructure is just not a cost effective solution for many organisations. With reliability at the core of our ethos, NTES ensures customers’ IT networks are managed and maintained so the customer only needs to focus on managing their business and not their network.
Each NTES customer is provided with a personalised customer service platform which accommodates and assigns onsite and remote support. Coinciding with this platform are our customised Rely Network Support Packages, which cater to businesses of any size. These support packages are tailored offerings which address the varying levels of support required to meet each customers’ specific needs.
Using the most innovative software allows NTES to employ proactive monitoring backed by remote support. This method of operation reduces the cost of network support while also providing a quicker service to our customers. Our service level agreements are always reliable and onsite scheduled or emergency support is only a phone call away 24/7/365.
Certified Technical Engineers
Given the advancing nature of the tech world, all of our engineers engage in continuous professional development, with training and certification seen as on-going processes. Our director, Nick, has held a Microsoft MVP status for Windows Server for Small and Medium Businesses for the last 15 years and our engineers are following in his professional footsteps, with just some of their certifications listed below.
|Windows Server 2008 Active Directory||Windows Server 2008 Pro|
|Windows Server 2008 Network Inftrastructure||Office 365 for Small Business Specialist (324 & 325)|
|TS: Microsoft Exchange Server 2010||Office 365 Identity and Service (346)|
|Microsoft Windows XP Pro||Microsoft Windows XP Pro|
|MCSA Windows Server 2012|
Our engineers also have associate status with the following:
|• VTSP: VMWare Technical Sales Professional|
|• MTCNA: Microtik Certified Network Associate|
|• MVP: Windows Server for Small & Medium Business|
IT Project Management
Network Installations & IT Consultancy
NTES offers professional and qualified consultancy services and has a large portfolio of experience in the installation and provisioning of high quality networks for small, medium and large businesses worldwide. Our team work closely with companies to analyse current network issues and restrictions, to determine individual network requirements, and to design a personalised blueprint for your company network. Our design ethos is one that ensures a long term investment in a network capable of evolving and expanding with your company.
For more information on, and first-hand accounts of our previous network installations and projects, please feel free to read through our diverse list of Case Studies.
Hardware and Software Solutions
NTES uses the most up to date and innovative technologies and client support systems to ensure products and packages are comfortably, confidently and seamlessly embedded as part of the customer’s technology infrastructure. We are partnered with renowned and reliable suppliers offering services such as online certified backups in addition to first-class hardware and software.
We credit ourselves on our research skills and on our knowledge of innovative and applicable software and hardware products for all business and educational requirements. We will source the very best hardware for improved efficiency of your IT setup. Some of our partners can be viewed below.