The Background: BD-GenCell Biosystems is a fast-growing biological testing instrumentation and life sciences company based in Limerick, Ireland, with offices in the United States. Founded in 2011 by Dr. Kieran Curran as GenCell Biosystems, the company was acquired by BD (Becton, Dickinson and Company) in October 2014. BD-GenCell has quickly become a go-to partner for biotech industry leaders, along with academic and public institutions worldwide.
Our Involvement: In late 2012, GenCell was looking to grow the company and required expert IT services to help manage their technology expansion. The company needed a partner who would actively listen to their needs, and would come back with a bespoke response rather than looking to implement off-the-shelf solutions.
We worked in close association with the company’s CTO, John Daly, and invested a lot of time and energy in getting to know the business needs and expansion requirements. Particular focus was placed on cloud-based services, as this was the direction in which Gen-Cell was heading.
When we first came on board, there was only a team of five or six people working for the client, but as they grew rapidly over the following years, NTES grew with them, upping our support levels in response to rapidly changing needs.
Our initial response was to carry out a detailed risk assessment of GenCell’s IT systems. In response to this, we installed a single-server environment, with secure backups and GFI Max Remote Management monitoring. This addressed Gen-Cell’s primary needs, however, we have since embedded significantly more technology to support the company’s continuous expansion.
Recent upgrades include conversion of servers to a virtualised environment, using Microsoft Hyper-V 2012R2 technology. With further expansion taking place in the US market, NTES plans to implement replicated virtualised systems across the Atlantic to ensure GenCell’s data integrity and security.
Another strong part of the NTES solution is the integration of GenCell’s network to the Microsoft Online Services solution Office 365.
NTES also implemented an Active Directory File Server (ADFS) farm to authenticate users, using local domain credentials, to the Online Microsoft platform. This service further ensures integrity, security, reliability and clean configuration for the future expansion of GenCell’s operations.
The Outcome: As a result of our involvement, Gen-Cell are now set-up, in a secure tech environment which is more than capable of enabling future expansion by this very ambitious and dynamic company.
We continue to fulfil all the company’s IT needs, and have successfully helped the company grow from a 10-user environment to a 50+-user environment, with further expansion in the pipeline. Regardless of how quickly the company looks to expand, we have the capability and the commitment to support them fully in their growth.
“We’ve been very happy with all that NTES has provided. The team goes out of their way to ensure the products they offer are of the highest quality and the support service they provide is top-notch. We would highly recommend NTES to any company looking for a reliable and talented IT service to support their developing business needs.”
John Daly, Chief Technical Officer, BD-GenCell Biosystems.